Support

 

We are ready to help you

 And make the technical support human and personal

 

In YoungCRM we have made our customer support a big priority, because by helping customers use YoungCRM, they will stay happy and achieve more success as recruiters.

To deliver customer support over and above expectations, it is important for us to respond quickly to all inquiries, making our support fast and effective. We are at the office Monday to Friday and can be reached by mail in the weekends. We always try to treat our customers with respect by listening carefully to their issues and helping them resolve the situation with commitment.

Why you will enjoy our support

 We go the extra mile to help you and react immediately

 We create personal and human relations to your team

 We know your company and understand the specific way you attract and recruit

 We have a great overview of the backend of your software

 

An efficient live chat

We recommend our customers to use the live chat in YoungCRM as the preferred way to reach our support. At the live chat, we have a very short reply time – 5 minutes on average – and by using the chat we can see exactly where you are in the system and in this way let you know where to click to solve the problem.

 

Contact us by phone or book an online support session

If you want to have a dialogue with our team, you are welcome to contact our support phone from 9-16 (CET) in the weekdays at +45 25940828. You can also get in contact with our team face-to-face by booking an online support session.

If you are in different time zone and find it difficult to reach our phone times or online support sessions, you are welcome to write an e-mail to support@youngcrm-platform. Our team will then schedule a meeting better suited for your time zone.

“It is important for our support team to create great relations with our customers and raise YoungCRM to a higher level by being personally involved. In order to succeed, we always try to analyse the issues of our customers in details and give them a helpful response as fast as possible”

Mikkel Mathiasen, Product Owner
mm@youngcrm-platform.com

More types of services

Support is one of many ways to service you. Read about our other ways.