Support

 

We are ready to help you

 And personalise the technical support

 

In YoungCRM we have made our customer support a big priority, as we believe helping customers on the usage of YoungCRM will increase their happiness and their success as recruiters.

To deliver customer support above and beyond expectations, it is important for us to respond quickly to all inquiries, making our support fast and efficient. We are at the office Monday through Friday and can be reached on email during the weekends. We always try to treat our customers with respect by listening carefully to their issues and helping them combat the challenges the face
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Why you will enjoy our support

 We go the extra mile to help you and we react immediately

 We create personal relations to your team

 We know your company, and understand the specific way you attract and recruit

 We have a great overview of the backend of your software

 

An efficient live chat

We recommend our customers to use the live chat in YoungCRM as the preferred way to reach our support. In the live chat, we have a very short response time – 5 minutes on average – and by using the chat we can see exactly where you are in the system, and thereby let you know where to click to solve the problem.

 

Contact us by phone or book an online support session

If you want to have a dialogue with our team, you are welcome to contact our support phone from 9-16 (CET) during weekdays at +45 25940828. You can also get in contact with our team face-to-face by booking an online support session.

If you are in a different time zone and find it difficult to reach our phone hours or online support sessions, you are welcome to write an e-mail to support@youngcrm-platform. Our team will then schedule a meeting better suited for your time zone.

“It is important for our support team to create great relations with our customers and raise YoungCRM to a higher level by being personally involved. In order to succeed, we always try to analyse the issues of our customers in details and give them a helpful response as fast as possible”

Mikkel Mathiasen, Product Owner
mm@youngcrm-platform.com

Other services

Support is one of many ways to service you. Read about our other ways.